Customer Reviews

Based on 86 reviews
80%
(69)
15%
(13)
0%
(0)
2%
(2)
2%
(2)
A
Anonymous
Schlechte Qualität

Ich habe mir diesen Rucksack gekauft, weil er stylisch aussieht und praktisch wirkte, aber leider ist die Nutzung ein absoluter Albtraum. Die Schulterträger rutschen ständig herunter, egal wie fest ich sie einstelle. Besonders, wenn der Rucksack etwas schwerer beladen ist, halten die Gurte überhaupt nicht. Auch die Halterungen sind nicht stabil und lösen sich immer wieder.

Dear,

We are sorry to hear about your experience with the Calypso Multibag. We strive to provide high-quality products and it is disappointing to hear that this was not the case for you.

We would like to assure you that we take your feedback seriously and will address the issues you have mentioned with our team. Please do not hesitate to reach out to us for any further assistance or to discuss a possible solution.

We apologize for any inconvenience this may have caused you.

Best,

A
Aidan
Smaller than expected and missing detachable pocket.

Main problem is that the detachable pocket wasn’t provided - does this need to be purchased separately?

How tiny are your models? The bag seems half the size in real life than it does against your models.

Hi there,

Thank you for your review of the Calypso Multibag. We apologize for any disappointment with the size and missing detachable pocket. Please contact our customer service team so we can assist you with the missing pocket and find a solution for the size issue. We value your feedback and hope to make things right for you.

Thank you again for bringing this to our attention.

Best,

M
Morgan Lewis
Perfect!

Love this bag so much! Perfect combination of work and personal bag. I also use this bag for university as it offers so much with all the different compartments. I have been eyeing up Olend Backpacks because of their multi-way and it lived up to all my expectations. Definitely recommend.

M
Micole Finehart
Bag

Love the bag in general! My one comment would be that I wish I could adjust the straps, it sits a little too low on my back. Would also love if there were other colors! Switching to a tote is very comfortable and I wish more bags had the versatility.

G
Gab
Super love this bag!!

Been using this bag daily for work and so far i’m loving it so much. My 16” macbook pro fits perfectly (even when it’s in my actual laptop sleeve). The backpack straps feel super comfortable on my shoulders which is a HUGE plus for me. Super love the design, material used, and weight of the bag itself.

Great quality and totally worth it. Looking forward to use it in my next travel too <3

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FAQS

WHAT IS PREORDER?

It is a more sustainable way to produce, we only produce what has already been ordered. When a product is preorder, it means that this product is being produced, and you will receive it as soon as we have them ready. The shipping date for these products is always indicated on the product page. By producing in this way, we avoid overproduction and are able to reduce our waste.

** When an order contains one stocked product and one preorder, the products will be shipped together on the date that the preorder product is expected to be shipped.

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HOW DO I CLEAN MY BAG?

If you have a fabric backpack, you can wash it with warm water, mild soap and a soft brush. Make sure you avoid leather and iron pieces.

If you wish to clean a leather backpack, please take it to a professional cleaner. Some leather stores carry different lines of products to protect your backpack from water and dirt.

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For products in stock, orders are dispatched within 24-48 hours on business days (not including Spanish public holidays) and shipped from our warehouse in Barcelona. For preorder products, you can find the shipping date on the product page and the email confirmation.

Estimated delivery times:

Spain & Portugal: 24- 72h

Europe: 2-4 days

Outside Europe: 3-6 days

UK: 4-6 days (the parcel may be retained at UK customs beyond ÖLEND's control some extra time)

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You can always contact us for any return question at help@olend.net