Customer Reviews

Based on 15 reviews
73%
(11)
27%
(4)
0%
(0)
0%
(0)
0%
(0)
S
S.
Love it, but could be improved.

I'm loving my new Olend bag. It's comfortable and stylish but very relaxed and adaptable.

Some small suggestions though. The magnetic clasp doesn't really work, needs to be a bit more heavy duty. I wish the strap was single only and removable so it could be swapped out for other colours. Most importantly though, I thought the packaging would be more environmentally responsible, especially at this price point, but it wasn't at all! Please use less packaging, and where it must be used, choose compostable options.

I do love this bag though, and would buy from Olend again if packaging is improved.

K
Karen Narayan

Love the bag, but if you have a pet or wear a fuzzy scarf it will attract the fibers. Also wish the straps were a bit longer as it’s not a total cross body. Def love the bag though, but if those things were fixed would be perfect

R
Rocio
Cómodo y de calidad

Cómodo, combina con todo , no pesa..Es mi must para ir a la oficina o al gym

M
Maria Steinacker
excellent christmas gift

i gave the bag to my daughter for christmas. she loves it and i’m now considering getting one for myself. it’s stylish and perhaps the next “it” bag.

C
Crystal H
Absolutely love!

Love it and its one of the best and versatile pieces I have! When changing it into a backpack it can be quite hard to pull through the bottom straps tho.

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FREE SHIPPING AND EASY RETURNS

Free shipping in Spain / in Europe from 150€ / Easy returns.

WE WANT YOU TO HAVE YOUR ÖLEND FOR LIFE

We guarantee all our products because we prioritize durability so you can enjoy your Ölend for many years.

LESS COMPUTERS AND MORE PERSONS

The best about being a small company is that you can talk directly to us. We are here for you if you have any question.

FAQS

WHAT IS PREORDER?

It is a more sustainable way to produce, we only produce what has already been ordered. When a product is preorder, it means that this product is being produced, and you will receive it as soon as we have them ready. The shipping date for these products is always indicated on the product page. By producing in this way, we avoid overproduction and are able to reduce our waste.

** When an order contains one stocked product and one preorder, the products will be shipped together on the date that the preorder product is expected to be shipped.

THE PRODUCT IS OUT OF STOCK, WILL IT COME BACK?

Please contact help@olend.net for information regarding stock. We do small productions, so you might sometimes find some products out of stock.

HOW DO I CLEAN MY BAG?

If you have a fabric backpack, you can wash it with warm water, mild soap and a soft brush. Make sure you avoid leather and iron pieces.

If you wish to clean a leather backpack, please take it to a professional cleaner. Some leather stores carry different lines of products to protect your backpack from water and dirt.

CAN I CHANGE MY ORDER?

Sure! If you wish to change your order, contact us at help@olend.net, and we will do our best to help you. Please note that changes are only possible if the order hasn't been shipped.

CAN I PLACE A CORPORATE ORDER?

Sure, we have lots of ideas for your corporate gifts. Please contact us at wholesale@olend.net to request (and even personalize) your order.


A member of our team will get in touch soon to help finalize the details and prices.

WHEN WILL I RECEIVE MY ORDER?

For products in stock, orders are dispatched within 24-48 hours on business days (not including Spanish public holidays) and shipped from our warehouse in Barcelona. For preorder products, you can find the shipping date on the product page and the email confirmation.

Estimated delivery times:

Spain & Portugal: 24- 72h

Europe: 2-4 days

Outside Europe: 3-6 days

UK: 4-6 days (the parcel may be retained at UK customs beyond ÖLEND's control some extra time)

HOW DO I RETURN MY ORDER?

Find all the information regarding our return policy and how to return an order HERE.

You can always contact us for any return question at help@olend.net