Customer Reviews

Based on 13 reviews
77%
(10)
8%
(1)
15%
(2)
0%
(0)
0%
(0)
T
Taylor Sales
Perfect Everyday bag

Oh how I love the simplicity of this bag, that it’s easily wiped off any mess, that it’s soft and malleable, carries all the things that I need while looking stylish. Ordering in all the fun colors !

L
Lara L.
Bolso perfecto para el día a día

Bolso cómodo, práctico y gustoso para el día a día. Medida perfecta, ni muy grande ni muy pequeño.
Respecto a la correa, a modo personal, me gustaría más si fuera una única tira, como el modelo pequeño. Creo que hacen mucho bulto vs a la medida del bolso.

M
Maria Biojo
Love it

Súper useful and trendy, I’m super happy with it.

M
Meow

Very compact, fluffy and comfy on the shoulders. Doesn’t feel heavy and it’s very versatile

S
Sabrina
Mid

Disappointed that for the price, two ends of a drawstring were not sown together properly, but rather had a thread loosely hanging in between. I had to sow the two ends together myself which makes it hard to fit the hole. Also wished the straps were longer and for bag to have a big zip. Overall still a nice looking perfect sized bag for daily walks

Hi Sabrina,

we apologize for any disappointment with your recent purchase of our Compact Ona Soft Bag. Thank you for bringing the issue with the drawstring to our attention. We will definitely look into this and make sure to improve our quality control in the future. Regarding the straps and zipper, will take it into consideration for future designs. Thank you for your support and please don't hesitate to reach out if you have any further concerns.

Have a great day!

FREE SHIPPING AND EASY RETURNS

Free shipping in Spain / in Europe from 150€ / Easy returns.

WE WANT YOU TO HAVE YOUR ÖLEND FOR LIFE

We guarantee all our products because we prioritize durability so you can enjoy your Ölend for many years.

LESS COMPUTERS AND MORE PERSONS

The best about being a small company is that you can talk directly to us. We are here for you if you have any question.

FAQS

WHAT IS PREORDER?

It is a more sustainable way to produce, we only produce what has already been ordered. When a product is preorder, it means that this product is being produced, and you will receive it as soon as we have them ready. The shipping date for these products is always indicated on the product page. By producing in this way, we avoid overproduction and are able to reduce our waste.

** When an order contains one stocked product and one preorder, the products will be shipped together on the date that the preorder product is expected to be shipped.

THE PRODUCT IS OUT OF STOCK, WILL IT COME BACK?

Please contact help@olend.net for information regarding stock. We do small productions, so you might sometimes find some products out of stock.

HOW DO I CLEAN MY BAG?

If you have a fabric backpack, you can wash it with warm water, mild soap and a soft brush. Make sure you avoid leather and iron pieces.

If you wish to clean a leather backpack, please take it to a professional cleaner. Some leather stores carry different lines of products to protect your backpack from water and dirt.

CAN I CHANGE MY ORDER?

Sure! If you wish to change your order, contact us at help@olend.net, and we will do our best to help you. Please note that changes are only possible if the order hasn't been shipped.

CAN I PLACE A CORPORATE ORDER?

Sure, we have lots of ideas for your corporate gifts. Please contact us at wholesale@olend.net to request (and even personalize) your order.


A member of our team will get in touch soon to help finalize the details and prices.

WHEN WILL I RECEIVE MY ORDER?

For products in stock, orders are dispatched within 24-48 hours on business days (not including Spanish public holidays) and shipped from our warehouse in Barcelona. For preorder products, you can find the shipping date on the product page and the email confirmation.

Estimated delivery times:

Spain & Portugal: 24- 72h

Europe: 2-4 days

Outside Europe: 3-6 days

UK: 4-6 days (the parcel may be retained at UK customs beyond ÖLEND's control some extra time)

HOW DO I RETURN MY ORDER?

Find all the information regarding our return policy and how to return an order HERE.

You can always contact us for any return question at help@olend.net