Customer Reviews

Based on 49 reviews
57%
(28)
24%
(12)
10%
(5)
4%
(2)
4%
(2)
R
Rocio
Perfecto para todos los días

Lo que más me gusta es la cremallera, lo hace más seguro para ir en bus, metro..

L
Lala

Such a pretty color and good materials!
I liked the main compartment with a zip, but I realized Ona Pro was bit too big/chunky for me to use as an everyday bag. so I decided to return it and get an Ona normal bag.

M
Markéta Kosinová
Comfy work bag :)

Comfy bag for goodies and Macbook. The zipper is a must-have update! The only feature where you can pull strings and tighten the bag is missing. The only minus is the front pocket with zipper for keys is badly sewn as the folding is not the same after 3 journeys to work - forges ahead.

V
V.Š.
Love it!

The bag is really comfortable, versatile and stylish. The straps are sliding of my jacket but when I use it as cross body, there is no problem anymore. It fits surprisingly a lot of stuff. While I encountered an issue with the delivery process, the customer service team promptly addressed and resolved the problem, ensuring I got my bad asap.

S
Samantha P.
Fantastic Work Bag

I’m really pleased with my purchase! I can squeeze in my laptop, iPad, notebook lunch and travel mug and it still zips up. It looks as good in person as the photos on line. Would recommend!!

REMEMBER TO TAG @olend_backpacks

FREE SHIPPING AND EASY RETURNS

Free shipping in Spain / in Europe from 150€ / Easy returns.

WE WANT YOU TO HAVE YOUR ÖLEND FOR LIFE

We guarantee all our products because we prioritize durability so you can enjoy your Ölend for many years.

LESS COMPUTERS AND MORE PERSONS

The best about being a small company is that you can talk directly to us. We are here for you if you have any question.

FAQS

WHAT IS PREORDER?

It is a more sustainable way to produce, we only produce what has already been ordered. When a product is preorder, it means that this product is being produced, and you will receive it as soon as we have them ready. The shipping date for these products is always indicated on the product page. By producing in this way, we avoid overproduction and are able to reduce our waste.

** When an order contains one stocked product and one preorder, the products will be shipped together on the date that the preorder product is expected to be shipped.

THE PRODUCT IS OUT OF STOCK, WILL IT COME BACK?

Please contact help@olend.net for information regarding stock. We do small productions, so you might sometimes find some products out of stock.

HOW DO I CLEAN MY BAG?

If you have a fabric backpack, you can wash it with warm water, mild soap and a soft brush. Make sure you avoid leather and iron pieces.

If you wish to clean a leather backpack, please take it to a professional cleaner. Some leather stores carry different lines of products to protect your backpack from water and dirt.

CAN I CHANGE MY ORDER?

Sure! If you wish to change your order, contact us at help@olend.net, and we will do our best to help you. Please note that changes are only possible if the order hasn't been shipped.

CAN I PLACE A CORPORATE ORDER?

Sure, we have lots of ideas for your corporate gifts. Please contact us at wholesale@olend.net to request (and even personalize) your order.


A member of our team will get in touch soon to help finalize the details and prices.

WHEN WILL I RECEIVE MY ORDER?

For products in stock, orders are dispatched within 24-48 hours on business days (not including Spanish public holidays) and shipped from our warehouse in Barcelona. For preorder products, you can find the shipping date on the product page and the email confirmation.

Estimated delivery times:

Spain & Portugal: 24- 72h

Europe: 2-4 days

Outside Europe: 3-6 days

UK: 4-6 days (the parcel may be retained at UK customs beyond ÖLEND's control some extra time)

HOW DO I RETURN MY ORDER?

Find all the information regarding our return policy and how to return an order HERE.

You can always contact us for any return question at help@olend.net