olend olend

Customer Reviews

Based on 2474 reviews
82%
(2033)
12%
(288)
3%
(62)
1%
(27)
3%
(64)
S
Simone
Great bag - would suggest the pro version

I love this bag. It’s so unique. The versatility is great and I really like the material. But it’s slightly too small for my taste. The Bobo choses design is right up my alley but the pro (bigger) bag is not available in that design. So I chose the regular size because I definitely wanted the Bobo choses design.

e
emese
amaizing

I'm rally happy that I bought this bag, even if it's a bit pricy for me. It's so practical, I can fit a lot of stuff in it and the material is really nice to clean. I'm glad that you made such a nice piece of bag.

S
Sofia

The bag itself is very nice, but customer service is unfortunately terrible. I’ve been trying to contact them for almost two months regarding a return and have still not gotten a reply. I’m very disappointed in this since it gave the whole purchase a negative experience and left me feeling scammed, which is sad since the bag itself actually was very cute.

Hi Sofia,

Thank you for bringing this to our attention. We apologize for any inconvenience or frustration you may have experienced with our customer service. We take all feedback seriously and we are sorry to hear about your negative experience. Could you reach out ot us over at help@olend.net or Instagram? We would be happy to assist you with your return, please reach out to us directly and we will do our best to resolve this issue promptly.

Thank you for your feedback and for choosing our product.

R
Rachel
Beautiful bag, terrible quality

First of all, this bag is super cute. I got the sand and it’s even more beautiful in person. However, after a few wears, both of the straps deflated. The bag became super uncomfortable to wear, especially as a backpack. I let the bag collect dust in my closet for a while. I wore it again today for about an hour or while I was out and both my shoulders hurt from it. Very sad and disappointed. I thought this bag would last a while especially given the price point.

Hi Rachel!

Thank you for taking the time to leave us a review. We're so glad you think our Ona Soft Bag is beautiful! We're sorry to hear about the issues you've experienced with the straps and the discomfort it caused. We value our customers' satisfaction and we'd love to make this right for you. Please reach out to us at help@olend.net and we'll do our best to resolve the issue.

Thank you for your support!

I
IRIS HUMADA
Si dudas, ¡¡¡¡ Cómpralo !!!

Me gustan mucho los bolsos y tengo bastantes, pero quería uno grande, que pesara poco , de un color bonito y que se pudiera convertir en mochila. Es un acierto seguro. Es más, tengo intención de comprarme el mismo modelo en otro color. Se puede cruzar y aporta un toque de color al conjunto que lleves ese día.

REMEMBER TO TAG @olend_backpacks

FREE SHIPPING AND EASY RETURNS

Free shipping in Spain / in Europe from 150€ / Easy returns.

WE WANT YOU TO HAVE YOUR ÖLEND FOR LIFE

We guarantee all our products because we prioritize durability so you can enjoy your Ölend for many years.

LESS COMPUTERS AND MORE PERSONS

The best about being a small company is that you can talk directly to us. We are here for you if you have any question.

FAQS

WHAT IS PREORDER?

It is a more sustainable way to produce, we only produce what has already been ordered. When a product is preorder, it means that this product is being produced, and you will receive it as soon as we have them ready. The shipping date for these products is always indicated on the product page. By producing in this way, we avoid overproduction and are able to reduce our waste.

** When an order contains one stocked product and one preorder, the products will be shipped together on the date that the preorder product is expected to be shipped.

THE PRODUCT IS OUT OF STOCK, WILL IT COME BACK?

Please contact help@olend.net for information regarding stock. We do small productions, so you might sometimes find some products out of stock.

HOW DO I CLEAN MY BAG?

If you have a fabric backpack, you can wash it with warm water, mild soap and a soft brush. Make sure you avoid leather and iron pieces.

If you wish to clean a leather backpack, please take it to a professional cleaner. Some leather stores carry different lines of products to protect your backpack from water and dirt.

CAN I CHANGE MY ORDER?

Sure! If you wish to change your order, contact us at help@olend.net, and we will do our best to help you. Please note that changes are only possible if the order hasn't been shipped.

CAN I PLACE A CORPORATE ORDER?

Sure, we have lots of ideas for your corporate gifts. Please contact us at wholesale@olend.net to request (and even personalize) your order.


A member of our team will get in touch soon to help finalize the details and prices.

WHEN WILL I RECEIVE MY ORDER?

For products in stock, orders are dispatched within 24-48 hours on business days (not including Spanish public holidays) and shipped from our warehouse in Barcelona. For preorder products, you can find the shipping date on the product page and the email confirmation.

Estimated delivery times:

Spain & Portugal: 24- 72h

Europe: 2-4 days

Outside Europe: 3-6 days

UK: 4-6 days (the parcel may be retained at UK customs beyond ÖLEND's control some extra time)

HOW DO I RETURN MY ORDER?

Find all the information regarding our return policy and how to return an order HERE.

You can always contact us for any return question at help@olend.net

ONA SOFT BAG

LARGE ONA SOFT BAG

MINIONA SOFT BAG

MICRO ONA SOFT BAG

Price: €85,00

Price: €95,00

Price: €80,00

Price: €75,00

Weight: Lightweight 380g

Weight: Lightweight 420g

Weight: Lightweight 265g

Weight: Lightweight

Dimension: 32 x 42 x 14 cm / 19L

Dimension: 52 x38 x 15 cm / 30L

Dimension: 33 x 19 x 11 cm

Dimension: 16 x 16 x 10 cm

Laptop: Laptops up to 17”

Laptop: Laptops up to 17”

Material: 50% Cotton 50% Polyester

Material: Water-repellent Light Nylon

Material: Water-repellent Light Nylon

Material: Water repellent Nylon

Colors
Colors
Colors
Colors